Last updated: September 3, 2026
FaithTab Plus purchases provide access to optional paid software features in the FaithTab Chrome extension. If something isn't right with a charge or the Plus experience, contact us or use Paddle's transaction support options.
You may request a full refund within 14 days of any Plus charge, including a recurring plan or one-time purchase, for any reason. Refunds are subject to Paddle's processing and applicable law.
Cancel a monthly or annual Plus plan at any time using the cancellation link in your Paddle receipt email. Cancellation stops future charges; it does not automatically refund a previous charge.
The one-time FaithTab Plus Starter License may be refunded within 14 days of payment. After that period, we review requests at our discretion and as required by applicable law.
Email us at zhouguanjie0811@gmail.com with:
Alternatively, use the transaction support or refund options in your Paddle receipt email. Paddle is our Merchant of Record and processes approved refunds.
Refunds are typically processed by Paddle within 1–2 business days of approval. The refunded amount should appear on your original payment method within 5–10 business days, depending on your bank or card issuer.
Cancellation and refund are different things:
If Plus access has been activated, a refunded purchase no longer qualifies for the associated Plus features.
Questions? Email us at zhouguanjie0811@gmail.com. We read every message personally and usually reply within 1–2 days.